Add the cigars to your cart, go to checkout and fill in your details. You can buy with an account or as a guest. When you confirm, we show you our bank accounts and you upload your transfer receipt in the next step.

Bank transfer only. The site does not process card payments. For the transfer to show up faster, we recommend paying from an account at the same bank you are transferring to.

We review every receipt by hand, so confirmation is not automatic. Once we verify your payment, your order moves to "Payment confirmed" and we notify you by email. If you do not see the email, check your spam folder.

With the tracking link you receive in your emails, or from your account under "Account and Orders". There you can see which stage your order is in.

Enter it in the code box at checkout, before you transfer. You can use only one code per order and you need to have an account. Each code has its own conditions.

Yes, as long as your order has not been shipped. Write to us through Support, WhatsApp or email with your order number and we will take care of it. Once the order is marked "Shipped", it can no longer be cancelled.

It depends on the area, and times are estimates. In La Caleta, Boca Chica and the surroundings of Las Américas Airport, up to 120 minutes. In the rest of Greater Santo Domingo, 2 to 12 hours. Each area, with its cost and time, is listed on the Shipping page.

The cost depends on the area and is listed on the Shipping page. At checkout, the site calculates your shipping automatically and shows you how much more you need for free shipping, before you pay.

Every order is packed with protection so it travels safely and arrives in good condition.

It means that format is currently out of stock. You can add it to your cart or leave it in "Save for later", but you will not be able to confirm the order until you remove it from the cart. If you have an account with a confirmed email, we notify you by email when it is back.

It is the vitola: the shape and size of the cigar. The first number is the ring gauge, the thickness measured in sixty-fourths of an inch (54 is about 21 mm). The second is the length in inches (6 is about 15 cm).

A cigar has three parts. The wrapper is the outer leaf, the one you see and touch. The binder holds the filler together. The filler is the core, and it is where much of the cigar's character is defined.

In a humidor, away from direct sunlight and strong odors. A common reference is around 70% relative humidity and about 21 °C (70 °F).

Sales are exclusively for people over 18. The check when you enter the site is a statement by the visitor, not an identity verification. When you create an account we ask for your date of birth to confirm it, and we do not store it.

No, you can buy as a guest. With an account you can use promo codes, see your orders and get a notice when a sold-out product is back in stock.

Write to us from the Support page. If it is about an order, you can also use "Report a problem" on your order page.

We are distributors of premium handmade cigars from the Dominican Republic. We select, care for and distribute what the country's artisan cigar makers produce. We do not manufacture.

For bulk purchases and international shipping we have a separate service. Tell us what you need and we will get back to you.

If you make premium cigars and would like us to distribute them, write to us from Support with your brand name and we will explain how we work.